We are excited to present the first part from our series called, From Dreams to Beams, What’s True When Building New – where we discuss what’s true when building a new home and explain our new home building process. In this first part, of the series, we explain what to expect when build a new home with Hayden Homes and provide answers to some of our most commonly asked questions.

Q: What is the Hayden Homes building process?

• It is our goal to make the building process as easy and streamlined as possible. Each community offers a number of floorplans that we are able to personalize to you. Whether you need space for an office, play room or work out area, we have plans to fit your needs.
• From there, our Project Manager will then prepare and submits plans and specs to the City building department after the Purchase and Sale Agreement is written.
  • This typically takes a few weeks to receive back depending on where you are building your new home.

Q: Is there anything Hayden Homes requires at time of contract?

• We ask for a deposit at time of contract, however, by purchasing a new construction home, it affords you more time to save for a down payment and closing costs prior to the house being completed.

Q: What types of appointments can someone expect during this process?

• You’ll experience several different appointments and weekly updates from your on-site agent periodically throughout the build. Either done on-site or by phone.
• This includes:
  • Pre-Construction Meetings:
    • This meeting allows us to align expectations with you, to prepare you for the construction process, and covers the most important construction details of your new home.
  • Pre-Drywall Meetings:
    • Your home is now in framing and your electrical and plumbing is typically in. We will take you on a tour of every room in your home and discuss its progress. At this appointment, we will walk through the interior and exterior, review the structure and systems behind the walls of your new home

Q: During these appointments, where you tour your new home under construction, who is typically attending?

• During the home tours, it will be you, your Community Manager, Project Manager, as well as if you have a Realtor, Agent, they would be there as well.

Q: At what point should I get a pre-approval?

• We will need to have it prior to writing a Purchase and Sale Agreement.
• However, it is nice to have done in advance, so you know what you’re comfortable with and can expect for a monthly payment.

Q: In regard to Lenders, what should you expect? Will the lender reach out to the homebuyer or will they be contacting our Community Managers directly?

• On your pre-approval letter, your loan officer’s information will be on that letter. We will ensure that we CC them when emailing your regarding all of the milestones of the build of your new home. This allows for them to be informed of the progress of your home as you are.

Q: Does Hayden Homes do any inspections throughout the build process?

• We strive to provide the highest quality new home, through our comprehensive, over 300-point Inspections we are committed to providing a quality home.
  • Each Hayden Home undergoes several Quality Inspections as well as a third-party verification that your home was built right the first time.
    • The homebuyer is also able to have the home inspected, at your own cost, prior to the new home orientation.
  • For extra peace of mind, we provide a comprehensive one-year warranty.
• Prior to your home closing, we will do a New Home Orientation
  • This will be in an in-person appointment with your Community Manager, Project Manager and Customer Service Manager.
  • In addition to showing you the best ways to maintain and protect your investment, we will explain all the features and benefits of your new home and ensure you are aware of all the warranties.
• Key Turn Over: on closing day, we will schedule a special appointment to deliver the keys to your new home

Q: At what point is someone is able to choose and select colors for their new home.

• After the Purchase and Sale Agreement, your Community Manager will schedule a time for you to come in and choose your colors for your new home. This happens usually within 14-days of writing your contract.
• Each of our model homes, has a designated design center that allows you to personalize structural features, select your color palette, and choose finishes to make this home uniquely yours.
• We have worked with an interior designer who created color packages that can help people get started with their selections and makes the process really fun and easy!

Q: How long does it take from writing your Purchase and Sale Agreement to receiving the keys to my new home?

• For example, in South Washington, it takes anywhere from 100 – 140 days from when we receive permits back from the City. This varies by region, please reach out to a Community Manager in your region to find out how long this process takes in your area of interest.
• Weather and the different municipalities, do play a factor in our build time as well.
• We are committed to staying in communication with you, to explain the build times from the beginning, and of course providing updates along the way.

Q: Am I able to go into my new home at any time during the build and conduct my own tours? 

• You may feel like you don’t want to be a bother to us… but our customers are never a bother to us. We love interacting and being with you through this customer journey.
• For your safety, since your home is being built in a live job site, we request that you contact us prior to going out to the home to ensure you have the appropriate safety (hart hats) and we can be there with you.
• We know this is an exciting time for buyers, and we don’t mind setting up appointments to ensure your safety.

Q: Why Hayden Homes? What makes Hayden Homes different than other new home builders, in the market?

• When you buy a Hayden Home, you will see and experience our commitment to quality.
• You will work with a team who stands by their work and enjoy a simple home-buying process that is unlike any other in the market.
• Our customer service is one of a kind, and we offer a 1-year warranty.

Q: What if I don’t want to go into a model home, is there a resource I could use to price out my house?

• The Design Your Home feature on our website, allows you to personalize your floor plan of choice with the options and colors.

It is important to us that our homebuyers are informed about the home building process. If you have any additional questions, we would love to hear from you and help get those questions answered. Contact us today with any additional questions and to get started with building your own brand new home!